A 20%
deposit is required to secure your layby. This 20% deposit also
serves as the termination fee.
All
laybys must be paid in full within 12 weeks.
If
you choose bank deposit/transfer as your deposit payment method,
payment must be received within 72 hours of placing the layby. If
not received, the layby will be cancelled.
When
paying via bank deposit/transfer, customers must include their order
number as the payment reference.
No
more than 3 weeks may pass between payments.
If a
customer chooses to cancel their layby, the 20% deposit will be
retained as the termination fee. Any remaining balance may be issued
as store credit or refunded.
If
multiple items are on layby and the customer wishes to cancel a single
item, the 20% of that item’s value will be retained as the termination
fee, and any remaining funds may be transferred to the outstanding
layby or refunded.
Customers
are responsible for notifying the store of any changes that may affect
their layby agreement.
Layby
items cannot be exchanged for the same product at a reduced price
after the original layby sale.
Customers
must contact us if the layby is not completed by the due date. After
the due date, the layby will be automatically cancelled, and a refund will
be issued minus the 20% deposit termination fee.
Product
warranties commence once the layby has been fully finalised.
A $3
surcharge applies to each payment made via credit card or PayPal. This
surcharge is non-refundable
