*Check local laws and regulations to see where and how you may use your Go Skitz Electric Scooter.
| Scooters | |
| Lights | LED head light + front deck light + brake light* Acrylic tube |
| Suspension | Front + Rear suspension |
| Model | EK400 |
| Function | Foldable |
| Brake | Front/Rear disc brake, Electric brake |
| Folding System | 5 Sec-folding |
| Frame Material | Ultra strong aluminum alloy |
| Battery | 36V 10.4A Lithium-ion battery |
| Display | Smart LCD display |
| Maximum Speed | 25km/h |
| Motor Power | 36V 400W |
| Tyres | 10" front and rear inflatable tyres |
| Net Weight | 21.3kg |
| Colour | Black |
| Packaging Dimensions | 114.5cm x 27cm x 47cm (LxWxH) |
What payment types are accepted?
VISA | MasterCard | PayPal | Humm | Zip | Bank Deposit
How do I know my card details are secure?
We use Secure Socket Layer (SSL) and payment gateway for all orders placed to ensure the security of your personal card details.
Our secure web pages can be identified by their URL: that begins with 'https://', while standard pages begin with 'http://'.
A padlock or key will also be visible in the bottom right of your web browser.
Go Easy Australia Fraud Protection Security
At Go Easy Australia, we have a fraud protection security procedure in place which may occur to any order placed via our website/s.
Having this in place ensures peace of mind and the highest level of security protection for all our customers who shop with Go Easy Online.
A notification email will be sent to you if your order has become part of this fraud protection security procedure.
Please follow the instructions in the email and call us to get your order processed.
Can I still order online if I don't have a credit card?
Yes, you can use a debit card (VISA or MasterCard) or open a PayPal account or pay via Bank Transfer
How do I get a PayPal account?
Visit the PayPal website www.paypal.com.au and sign-up for an account.
Humm helps everyday Australians Buy Now Pay Later. Our payment plans are great value because humm customers pay no interest, ever!
Humm is fast and simple to use when you shop:
Online Simply, select humm at checkout and you will be taken through humm to confirm your payment.
In store, open the humm App and generate a barcode. Simply take this to the checkout with your purchase and they will scan or input the code.
Cancellations
You will need to submit a claim via our support center and the support team will assist you further with your enquiry.
The customer is responsible for covering the return postage/shipping carrier cost of the product being returned.
- A 10% cancellation / restocking fee will apply to all returns & refunds.
- Shipping/carrier costs are non-refundable.
- A claim needs to be placed through the support center and needs to be approved by Go Easy Australia before the order(s) are returned.
- Your relevant order information must be on the item you are returning.
- If you have placed an order that is currently on back order or pre order and wish to cancel the order a 10% termination fee will apply. You can only cancel this type of order if it has not been dispatched.
By consumer law we have the right to not give a refund or a replacement if the customer simply changes their mind about a product
Note: For hygiene reasons some products may not be returned under this policy such as helmets, clothing, safety equipment etc.
Zip gives you the freedom to buy the things you love today. No fuss, no wait, no worries.
Nothing to pay today
We pay the store , you get the goods, or the store sends the goods
Interest free with Zip Pay
Interest free terms available with Zip Money*
Flexible repayments
Pay us back how you like - weekly, fortnightly or monthly
Reusable account
A reusable account with a limit that suits your needs
there's a Zip for that
Two great ways to help you own it
Your everyday spending account
Under $1000
Account limits
Up to $1,000
Interest
Interest free, always
Minimum repayments
From $40/month
Establishment Fee
$0
Monthly account fees
$7.95/month (waived if your statement balance is zero)
Your everyday spending account
Over $1000
Account limits
From $1,000
Interest free period
Up to 6 months interest free*
Minimum repayments
From $40/month or 3% of the outstanding balance (whichever is greater)*
Monthly account fees
$6.00/month (waived if nothing owing)
Want it.
Choose the items you love.
Zip it
Select Zip at the checkout
Own it.
Set your repayments and enjoy your purchase.
All you need is:
- A valid email address and mobile number.
- Be at least 18 years old.
- Be an Australian Citizen or Permanent Resident
- Have a good credit history.
- Read more about what you need to apply for Zip Pay and Zip Money
Repayments:
- Choose from weekly, fortnightly or monthly payments to suit your lifestyle
- Repayments start from $40 a month and are based on your account's credit limit.*
How to use Zip:
- Choose the account that's right for you.
- Sign up and get a decision in minutes.
- Select Zip at checkout.
- Log into your account to set up your repayment schedule to suit your lifestyle.
- Reuse your account anywhere you see the Zip logo.
Returns and refunds:
- If your item meets Go Easy Online's returns policy, the purchase amount will be credited back to your Zip account.
Fees and interest:
- Zip Pay purchases are interest free, always.
- For Zip Money, when the interest free period expires, the annual standard percentage of 19.9% applies.
- Pay your statement closing balance, in full, by the due date and we'll waive the $7.95 monthly Zip Pay fee. The $6 monthly account fee for Zip Money is waived if you have nothing owing.
- If there's nothing owing on your account, there's nothing to pay and no fees.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Our Warranty:
In addition to any other guarantee or warranty implied by law, Go Skitz (Go Easy Australia Pty Ltd) warrants that Go Skitz products will be free from manufacturing defects for a period of 12 months from the date of purchase (“Warranty”). Some parts have a limited warranty period see below.
3 Month Parts Replacement Warranty
Electrical components, Tubes, Tires, Chain, Belts
30 Days Parts Replacement Warranty
Batteries
Exceptions:
This Warranty does not cover normal wear and tear parts or any damage, failure or loss caused by improper use, assembly, maintenance or storage of Go Skitz Products.
How a claim is made
When making a claim, you will need to provide proof of purchase, condition photos of the item. This information is required to be submitted via the support center and communication is made through the support center. When the claim is created, the customer will receive the claim number and the customer support team should reply within 48 hours.
